Commercial Advertisements with E-mail

GuideNet takes a zero tolerance approach to the sending of Unsolicited Commercial E-mail (UCE) or Spam over our network. Very simply, this means that customers of GuideNet may not use or permit others to use our network to transact in UCE. Customers of GuideNet may not host, or permit hosting of, sites or information that is advertised by UCE from other networks. Violations of this policy carry severe penalties, including termination of service.

Sending a message, especially an advertisement, to more than five recipients, is by itself spamming unless the individuals have specifically requested to be added to a mailing list on that topic. This includes both commercial advertisements and informational messages sent to recipients via electronic mail (email) as well as off-topic messages posted in Usenet discussion groups where the recipient has not requested or invited the message. E-mail is a person-to-person medium, not a broadcast medium.

Customers of GuideNet are strictly prohibited from using or permitting others to use UCE or SPAM over our network. As our Customers are ultimately responsible for the actions of their clients over the GuideNet network, it is advisable that Customers develop a similar, or stricter, policy for their clients.

Violation of GuideNet's SPAM policy will result in severe penalties. Upon notification of an alleged violation of our SPAM policy, GuideNet will initiate an immediate investigation (within 48 hours of notification). During the investigation, GuideNet may restrict customer access to the network to prevent further violations. If a customer is found to be in violation of our SPAM policy, GuideNet may, at its sole discretion, restrict, suspend or terminate customer's account. Further, GuideNet reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. GuideNet will notify law enforcement officials if the violation is believed to be a criminal offense.